Privacy Policy
Your privacy matters to us. This page explains how we handle your information and your rights as our valued customer.
Last updated: April 29, 2026
About Us
New Gen Wash | New Gen - Auto Detailing | ជំនាន់ថ្មី
At New Gen Wash (New Gen - Auto Detailing / ជំនាន់ថ្មី), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our facility or use our professional detailing services.
1. Information We Collect
We only collect information that is necessary to provide you with high-quality vehicle care services, including:
- Personal Identification: Name, phone number, and email address for booking and communication.
- Vehicle Details: Plate number, make, model, and color to identify your vehicle in our service bay.
- Service History: Records of services performed to help us provide consistent maintenance.
2. Payment Information
Important: We do not collect or store your credit card or debit card information.
For your security and convenience, we plan to utilize ABA PayWay for our digital payment features. All financial transactions are processed through their secure, encrypted platform. We never have access to your sensitive banking credentials.
3. How We Use Your Information
We use your data solely for the following purposes:
- To schedule and manage your detailing appointments.
- To notify you when your vehicle is ready for pickup.
- To send digital receipts and service reminders.
- To improve our customer service based on your feedback.
4. Data Protection
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or destruction. We do not sell, trade, or rent your personal identification information to third parties.
5. Your Rights
You have the right to request access to the personal data we hold about you, or to request that we correct or delete any information. Please contact us using the details below to exercise these rights.